Assistant Medical Collections Manager (Bad Debt exp. req.) $55-$65K + Monthly $$

Melbourne, FL | Full-time


Assistant Medical Collections Manager (Bad Debt exp. req.) $55-$65K + Monthly $$
Location: Melbourne, FL
Salary: $55,000-$65,000 + Monthly Bonus w/ first year OTE $67,000-$77,000 + Benefits
Benefits: Medical, Dental, Vision, Short-term Disability, 401(k) w/match, PTO
Job Type: Full Time
Typical Hours: M-F 8:00 AM-5:00 PM
Start Date: ASAP
Sponsorship is not available
Relocation assistance is available

Assistant Medical Collections Manager (Bad Debt exp. req.) Description

Our client in the healthcare industry is looking for an Assistant Medical Collections Manager to add to their team in Melbourne, FL. Reporting to the Operations Manager, you will oversee the daily operations and training of the collections team, comprised of about 70+ individuals, by maintaining quality assurance and ensuring all clients’ goals are met. The ideal candidate will have experience in a call center, demonstrated ability to manage and mentor a team, along with established tactics in resolving bad debt accounts in medical collections. This is a great opportunity to join an established company in a professional yet laid back team environment.

Assistant Medical Collections Manager (Bad Debt exp. req.) Responsibilities

• Lead and direct a professionally competent staff of operations personnel
• Monitor the key performance drivers of collections performance
• Take corrective action when required
• Ensure all applicable federal and state laws are followed at all times
• Ensure that the collections floor performance is operating by company standards
• Assist with training, development and ongoing evaluation process of collection staff
• Analyze data and recommend measures to enhance performance and increase monthly collections from current levels
• Monitor schedule, attendance, and productivity of collectors
• Follow all office procedures to maintain integrity of company
• Monitor account quality control, productivity and goal maintenance for all clients

Assistant Medical Collections Manager (Bad Debt exp. req.) Qualifications

• 4+ years bad debt (180+ days) collection experience required
• 5+ years medical collections experience required
• 5+ years management experience required
• 5+ years of call center experience required
• Strong negotiation skills required
• Knowledgeable of FDCPA, HIPAA, FCRA and GLBA preferred