Field Service Technician

Minneapolis, Minnesota, United States | Full-time

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Field Service Technician
Location: Minneapolis, MN
Salary: $70,000+, DOE
Benefits: Medical, Dental, Vision, Life, PTO
Travel: 40% to 75%, including overnights
Job Type: Full-Time
Start Date: ASAP
Sponsorship is not available for this role
Relocation assistance is available

Field Service Technician Description

Our client in the packaging industry is looking for a Field Service Technician to add to their team in the Twin City area. You will provide technical support to customers by installing and servicing machines, while meeting and exceeding standards of quality, productivity and safety. Our client is looking for someone with a strong background in packaging equipment with programming platform experience. To be successful in this role, you must have an enthusiasm for travel, enjoy working in a fast-paced environment and working with customers.

Field Service Technician Responsibilities

• Provide customer support
• Trouble shoot and resolve equipment issues
• Create parts lists, quotes and upgrades
• Work with the mechanical engineering and sales departments to correct issues
• Assist with preparing parts orders for shipping
• Assist with equipment operations and maintenance manuals

Field Service Technician Qualifications

• 3+ years of packaging equipment experience required
• Programming platform experience required (i.e. Allen Bradley)
• AB RSLogix 500, RSLogix 5000 and Panelview programming experience preferred
• Packaging industry experience preferred
• Mechanical and pneumatic systems experience preferred
• ERP experience preferred
• Associate’s degree preferred
• Valid driver’s license and good driving record required
• Willing to travel 40% to 75% required
• Must be passport eligible